Shipping policy


2025 Sale Promo

20% Off RTT's flat rate shipping to East Coast Major Cities & Surrounding Suburbs

Thank you for shopping with us! We are committed to providing a seamless and convenient delivery experience for our valued customers.

 

1. Delivery Locations

For this promotion, we currently offer delivery services to customers located in New South Wales (NSW), Australian Capital Territory (ACT), Queensland (QLD), and Victoria (VIC), South Australia, metropolitan areas .

If you are interested in making a purchase from a regional area or another state or territory, please contact our customer service team at 0491 612 511 or at info@all4aus.com.au. Our team will be more than happy to provide you with a customised quote for delivery to your desired location including the promotion we are currently running.



Call or Email for a quote



2. Pricing Disclaimer

Please be aware that our delivery pricing is subject to change without prior notice. Our deliveries are facilitated through third-party service providers, and their rates and terms may influence the final pricing of delivery services.

While we make every effort to maintain consistent and competitive delivery rates, factors beyond our control, such as changes in fuel costs, transportation fees, and other operational expenses, may necessitate adjustments to our delivery pricing.

We understand the significance of transparent pricing, and we assure you that any changes in delivery costs will be communicated to you at the earliest opportunity. Before placing your order, we recommend verifying the current delivery pricing by contacting our customer service team on 0491612511 or at info@all4aus.com.au

We appreciate your understanding and cooperation as we work to ensure a smooth and dependable delivery experience for all our valued customers.



3. Pick Up Option

Customers who prefer to collect their orders in person can choose the Pick Up option at our Frenchs Forest, Sydney location. Once your order is ready for pick up, we will notify you via email or phone.

 

4. Delivery Timeframe

We strive to ensure your order reaches you as quickly as possible. Our standard delivery timeframe is within 8 business days from the date of your order confirmation. Please note that delivery times may vary depending on factors such as the delivery location, item availability, and external circumstances beyond our control.



5. Order Tracking

Once your order has been dispatched, we will provide you with a tracking number and relevant delivery information. You can use this information to monitor the progress of your delivery.



6. Delivery Process

Our delivery partners will make every effort to deliver your package securely and promptly. Some delays are inevitable especially in the lead up to and during holiday periods. The delivery company requires an able body person to help with the unload of your purchase at the specific address given for delivery.



7. Delayed Deliveries

While we make every effort to meet our delivery commitments, there might be unforeseen situations that could cause delays. We will communicate with you promptly if such a situation arises and keep you informed of the new expected delivery date.



8. Delivery Address

Please ensure that you provide accurate and complete delivery information during the checkout process. We will not be responsible for any delays or issues arising from incorrect or incomplete address details.



9. Shipping to Other States and Territories

Please note that delivery quotes for other states or territories may vary based on factors such as distance, shipping method, and the specific items being ordered. Our customer service representatives will work closely with you to ensure a smooth and hassle-free delivery process.



10. Contact Us for Assistance

If you have any questions about our Delivery & Shipping Policy or require further assistance regarding any local or interstate deliveries, please feel free to reach out to our dedicated customer service team at info@all4aus.com.au or on 0491 612 511. We are here to assist you and provide the necessary information to make your shopping experience enjoyable and convenient.

Please review this policy carefully before placing your order. By proceeding with a purchase, you agree to adhere to the terms and conditions outlined in this policy.




PROMO SHIPPING POLICY

Effective Date: When Promotions are running

At All4Aus, we are excited to bring you exclusive offers during promotions. This special promotion includes customised shipping rates for our valued customers in Queensland (QLD), New South Wales (NSW), Victoria (VIC), and the Australian Capital Territory (ACT).
Promotional Shipping Rates

During the Sale Promotion, we are pleased to offer the following shipping rates:
1. Purchases over $2000:
- Flat Rate Shipping: $300
2. Purchases under $2000:
- Flat Rate Shipping: $50

Eligibility
The Sale Promotion shipping rates are applicable to orders shipped to addresses in QLD, NSW, VIC, and ACT. For deliveries to other locations within Australia, shipping rates will be quoted individually.

Order Processing and Delivery Times
We strive to process orders as quickly as possible. Please allow for order processing time in addition to the estimated delivery timeframes. You can find more information about estimated delivery times on our website (Below).

Returns and Exchanges
For information on returns and exchanges, please refer to our Returns and Exchanges Policy, which is available on our website.

Questions and Assistance
If you have any questions about our shipping policy or need assistance with your order, please do not hesitate to contact our customer service team. We are here to help and ensure that your shopping experience with us is a seamless one.

Changes to the Shipping Policy
We reserve the right to update or modify our shipping policy at any time. Any changes will be posted on our website, and the effective date will be noted at the beginning of this policy.

Thank you for choosing All4Aus. We appreciate your business, and we look forward to providing you with exceptional service during our Sale Promotion.



SHIPPING POLICY -  


Thank you for shopping with us! We are committed to providing a seamless and convenient delivery experience for our valued customers.

1. Delivery Locations
We currently offer delivery services to customers located in New South Wales (NSW), Australian Capital Territory (ACT), Queensland (QLD), and Victoria (VIC).
If you are interested in making a purchase from another state or territory, please contact our customer service team at 0491 612 511 or at info@all4aus.com.au. Our team will be more than happy to provide you with a customised quote for delivery to your desired location.

2. FREE DELIVERY - For customers residing in NSW, ACT, QLD & VIC Metropolitan Areas, we are pleased to offer free delivery on full RRP purchases. This is our way of ensuring that our customers enjoy a cost-effective and convenient shopping experience.

3. ROOF TOP TENT purchases Flat Rate Shipping Cost of $300 to NSW, ACT, QLD & VIC Regional Areas on full RRP purchases.

AWNING purchases Flat Rate Shipping Cost of $50 to NSW, ACT, QLD & VIC Regional Areas on full RRP purchases . 

Rooftop Tent Shipping Cost at a Glance for full RRP purchases -
Metropolitan – NSW, ACT, QLD, & VIC

$0.00 - FREE

Regional – NSW, ACT, QLD & VIC

$300 - FLAT RATE

Metropolitan – TAS, SA, WA & NT

Call or Email for a quote

Regional – TAS, SA, WA & NT

Call or Email for a quote

Awning Shipping Cost at a Glance for full RRP purchases -
Metropolitan – NSW, ACT, QLD, & VIC

$0.00 - FREE

Regional – NSW, ACT, QLD & VIC

$50 - FLAT RATE

Metropolitan – TAS, SA, WA & NT

Call or Email for a quote

Regional – TAS, SA, WA & NT

Call or Email for a quote

4. Pricing Disclaimer
Please be aware that our delivery pricing is subject to change without prior notice. Our deliveries are facilitated through third-party service providers, and their rates and terms may influence the final pricing of delivery services.
While we make every effort to maintain consistent and competitive delivery rates, factors beyond our control, such as changes in fuel costs, transportation fees, and other operational expenses, may necessitate adjustments to our delivery pricing.
We understand the significance of transparent pricing, and we assure you that any changes in delivery costs will be communicated to you at the earliest opportunity. Before placing your order, we recommend verifying the current delivery pricing by contacting our customer service team on 0491612511 or at info@all4aus.com.au
We appreciate your understanding and cooperation as we work to ensure a smooth and dependable delivery experience for all our valued customers.

5. Pick Up Option
Customers who prefer to collect their orders in person can choose the Pick Up option at our Frenchs Forest, Sydney location. Once your order is ready for pick up, we will notify you via email or phone.

6. Delivery Timeframe
We strive to ensure your order reaches you as quickly as possible. Our standard delivery timeframe is within 7 business days from the date of your order confirmation. Please note that delivery times may vary depending on factors such as the delivery location, item availability, and external circumstances beyond our control.

7. Order Tracking
Once your order has been dispatched, we will provide you with a tracking number and relevant delivery information. You can use this information to monitor the progress of your delivery.

8. Delivery Process
Our delivery partners will make every effort to deliver your package securely and promptly. Some delays are inevitable especially in the lead up to Christmas. The delivery company requires an able body person to help with the unload of your purchase at the specific address given for delivery.

9. Delayed Deliveries
While we make every effort to meet our delivery commitments, there might be unforeseen situations that could cause delays. We will communicate with you promptly if such a situation arises and keep you informed of the new expected delivery date.

10. Delivery Address
Please ensure that you provide accurate and complete delivery information during the checkout process. We will not be responsible for any delays or issues arising from incorrect or incomplete address details.

11. Shipping to Other States and Territories
Please note that delivery quotes for other states or territories may vary based on factors such as distance, shipping method, and the specific items being ordered. Our customer service representatives will work closely with you to ensure a smooth and hassle-free delivery process.

12. Contact Us for Assistance
If you have any questions about our Delivery & Shipping Policy or require further assistance regarding any local or interstate deliveries, please feel free to reach out to our dedicated customer service team at info@all4aus.com.au or on 0491 612 511. We are here to assist you and provide the necessary information to make your shopping experience enjoyable and convenient.
Please review this policy carefully before placing your order. By proceeding with a purchase, you agree to adhere to the terms and conditions outlined in this policy.